Last updated: August 5, 2026

Regenerative Lower Extremity Institute ("we", "us", "our") operates regenerativelowerextremity.com. This policy explains what information this website collects, why we collect it, and the choices you have. It covers this website only.

Information we collect

Information you give us. When you submit a request form, use the chat assistant, or call us, we collect what you provide — typically your name, email address, phone number, preferred location, and whatever you tell us about your symptoms or reason for contacting us. Please share only what is needed to route your request; this website is not a patient portal and is not the place for your full medical history.

Information collected automatically. Like most websites, we and our service providers record technical data such as IP address, browser and device type, pages viewed, and referring page. We use this to keep the site working, secure it against abuse, and understand which pages are useful.

How we use it

To respond to your request and arrange a consultation.
To contact you by phone, text message, or email about that request.
To operate, secure, and improve this website.
To meet legal, regulatory, and recordkeeping obligations.

We do not sell your personal information. We do not share it with advertisers for their own marketing.

How information is shared

We share information with service providers who operate this site and our communications on our behalf — website hosting, form and email delivery, telephony, and analytics — under agreements that limit them to that purpose. We also share information where required by law, to protect our rights or someone's safety, or in connection with a business transfer.

About HIPAA

Regenerative Lower Extremity Institute is a healthcare provider. Protected health information created or received in the course of your care is governed by HIPAA and by the practice's Notice of Privacy Practices, which you receive when you become a patient — not by this policy.

Information you submit through this website before you are a patient is handled under this policy. We protect it, but a public website form is not a secure channel: please do not send sensitive medical details, images, insurance identifiers, or Social Security numbers through it.

Text messages and calls

If you give us your phone number and consent, we may call or text you about your request. Message and data rates may apply and message frequency varies. Reply STOP to opt out or HELP for help. Consent to receive messages is never a condition of treatment. See our SMS Terms & Conditions.

Cookies and analytics

This site uses cookies and similar technologies to remember your preferences and to measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do. Where required, we honour recognised browser opt-out signals.

Your choices and rights

You may ask us to access, correct, or delete the information you submitted through this website, and you may opt out of marketing contact at any time. Residents of California and of other states with comprehensive privacy laws have additional rights, including the right to know what we collect, to request deletion, to correct inaccuracies, and not to be discriminated against for exercising those rights. To make a request, contact us using the details below — we may need to verify your identity first.

Retention and security

We keep website enquiries for as long as needed to respond and to meet our legal obligations, then delete or de-identify them. We use reasonable administrative, technical, and physical safeguards, but no method of transmission over the internet is completely secure.

Children

This website is not directed to children under 13, and we do not knowingly collect their information through it. If you believe a child has provided information here, contact us and we will delete it.

Third-party links

Our site links to other websites, including Google Maps and our Google Business Profiles. We are not responsible for their privacy practices; review their policies separately.

Changes

We update this policy as our practices change and will revise the date above when we do.

Contact us

Regenerative Lower Extremity Institute
25200 Center Ridge Rd, Ste 110A, Westlake, OH 44145
Phone: (833) 734-3648
Email: [email protected]

Privacy Policy